Skip to content

Library · Data Practice OS

AI use case intake and risk triage

Template · Published · Source reviewed

Every AI use case gets one of these before build. It follows the shape of a government AI risk assessment, using one state's Foundational AI Risk Assessment (FAIRA) as the worked example, and triggers a Privacy impact assessment where personal information is involved. This template is a front door, not a replacement for the assessment your AI policy mandates. For example, one state's AI governance policy (v2.0.0, effective August 2026) requires a FAIRA, or an agreed equivalent, for AI solutions, and allows a FAIRA LITE for low-risk use cases, including proofs of concept and trials. Use your official assessment (for example the FAIRA framework (v2.0.0, effective September 2026)) and attach it to this intake. That policy also requires AI governance arrangements that have regard to ISO 38507; enterprises can use ISO/IEC 42001 or the NIST AI RMF in the same role.

Part A: describe it (the requester fills in)

Field Answer
Use case id AI-YYYY-NNN (assigned by the AI governance group)
Name
Business owner (accountable officer)
Problem being solved
Who uses it staff / public / partners
What it produces summary / classification / extraction / answer / action / decision support
Does any output affect a decision about a person (licence, permit, penalty, eligibility)? Y/N
Data products used links to canvases (Data product canvas)
Highest data classification OFFICIAL / SENSITIVE / PROTECTED
Personal information involved? Y/N; categories
Proposed pattern RAG / text-to-SQL / LLM in pipeline / agent / ML model (AI-native patterns)
Proposed platform and model route per ADR-005: Governed model access through an AI gateway
Success measure

Part B: triage (AI governance group)

Score each from 1 (low) to 3 (high).

Dimension 1 2 3 Score
Impact on people Internal productivity only Advice to staff who decide Direct effect on a member of the public
Autonomy Human reviews every output Human reviews samples Acts without review
Data sensitivity Public / OFFICIAL, no PI OFFICIAL with PI SENSITIVE or above
Transparency need Internal draft text Internal record Public-facing or affects rights
Reversibility Easily corrected Correctable with effort Hard to reverse
Novelty Proven pattern in most organisations New pattern, known tools New pattern and new tools

Total 6-9: low (standard controls, FAIRA LITE). 10-13: medium (FAIRA assessment, named reviewer, evaluation gate). 14-18: high (full FAIRA, PIA, executive sign-off, staged rollout). Any output affecting a decision about a person is at least medium whatever the total.

Part C: controls checklist

Control Required at Done
Data products used are AI-approved, and excluded columns are honoured all [ ]
Model routing pinned to Australia (Snowflake AWS_AU, Bedrock au. profile, Databricks cross-geo off); wider routing only if approved for OFFICIAL, non-personal data all [ ]
Calls go through the gateway with use case id logging (AI gateway) all [ ]
Guardrails configured: PII redaction, topic limits, output validation all [ ]
Evaluation set with pass threshold, run before release (Evaluating AI systems) all [ ]
FAIRA assessment completed (current version) medium+ [ ]
Privacy impact assessment completed under the applicable privacy principles any PI [ ]
Human in the loop defined: who reviews, when, and how they override medium+ [ ]
Users told they are using AI; outputs labelled public or rights-affecting [ ]
Monitoring: quality drift, cost, incident route all [ ]
Executive sign-off high [ ]
Review date set (at most 12 months) all [ ]

Part D: decision

Field Value
Risk rating low / medium / high
Decision approved / approved with conditions / not approved
Conditions
Approver and date
Next review

Part E: readiness scope, decision impact and AI permission

From the source draft AI-Ready Data and Context Lifecycle (revised 4 Nov 2026). Proposed practice, not an agreed decision. These fields scope the AI readiness assessment, which is scored in AI readiness scorecard (workbook v2).

Assessment scope. Readiness applies to this scope and version only.

Field Answer
Named AI use and business process
Scope version
Boundary: systems, tables, documents, external services and derived assets in scope (including sources outside the platform)
Exclusions and inaccessible systems
Tier 1 dependencies (failure compromises the outcome or a mandatory control)
Required context per decision: facts, definitions, rule versions, process state, approval authority, with source, freshness limit and fallback link to the context map
Acceptance thresholds: quality, freshness, task performance, access isolation
Business owner, data owner, approval authority
Obligations: licensing, contractual, privacy, jurisdictional
Evidence plan: sampling, observation period, access to logs, policies and content
Use profiles in scope analytics / ML / RAG / training / decision support and actions

Decision impact. Higher impact needs stronger evidence and approval thresholds, even for unclassified public data.

Field Answer
Who relies on the output officer / member of the public / partner / downstream system
Consequences of an error
Reversibility easily corrected / correctable with effort / hard to reverse
Human review who reviews, at which step, and with what authority to override (Human in the loop)
Permissions needed read / recommend / approve / execute (each separately)
Autonomous action? Y/N. If Y, a separate system-level assessment is also needed

AI-permission record. One per dataset or knowledge source used. Copy the table. Classification alone never grants AI use (AI-permission record, Governance, security and trust).

Field Value
Dataset or source
Classification (mandated scheme) OFFICIAL / OFFICIAL: Sensitive / PROTECTED
Privacy tags personal / health / payment / employee / legal privilege / none
Allowed purposes
Approved services and environments
Redaction requirements
Training restrictions training and fine-tuning permitted / prohibited
Approver
Basis PIA / FAIRA / contract / licence / other
Review date
Status approved / prohibited / not assessed

Agent-era fields (from AI options papers)

Field Answer
Consumer channel Copilot Studio / Claude Code / web app / other
MCP tools used, and where each is hosted
Identity mode at each hop (client to gateway to server to store)
Knowledge sources, and the reason for any derived copy (Derived index)
Memory: none / individual / team, with retention (Agent memory)
Embedded model calls in managed services, with region confirmed
New cloud services that need approval

Controls to confirm: no general query tool, an audit log carrying the actor ID, memory retention set, and provenance fields in every tool result.

Source links: Data Practice reading list.